Maintaining Your Privacy Is Important to Us

This Privacy Policy describes how and when this site collects, uses, and shares information when you purchase an item from us, contact us, or otherwise use our services through vintageundercover.com or its related sites and services. This Privacy Policy does not apply to the practices of third parties that Vintage Undercover does not own or control, including any third party services you access through this site.

​Information We Collect

When you contact us through this site, you must provide us with certain information (which you authorized this website to provide), such as your name, email address, postal address, and the details as to why you are contacting us. You may also choose to provide us with additional personal or business information if you contact us directly.​

Why Vintage Undercover Needs Your Information and How We Use It

We rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide services, such as when we use your information to discuss how we will work together, to settle disputes, or to provide customer support;
  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for ourmailing list;
  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about payment of services if required by tax law; and
  • as necessary for the purpose of our legitimate interests, if those legitimate interests are not overridden by your rights or interests, such as providing and improving our services.

We use your information to provide the services you requested and in our legitimate interest to improve our services. We use your information as necessary to comply any contractual obligations as well as to respond to any questions you have.​

Information Sharing and Disclosure

Information about our customers is important to our business. We share your personal information for very limited reasons and in limited circumstances, as follows:

  • Service providers. We engage certain trusted third parties to perform functions and provide services to our website and business, such as delivery companies and technology companies. I will share your personal information with these third parties, but only to the extent necessary to perform these services.
  • Business transfers. If we sell or merge our business in the future, we may disclose your information as part of that transaction, only to the extent permitted by law.
  • Compliance with laws. We may collect, use, retain, and share your information if we have a good faith belief that it is reasonably necessary to: (a) respond to legal processes or to government requests; (b) enforce our agreements, terms and policies; (c) prevent, investigate, and address fraud and other illegal activity, security, or technical issues; or (d) protect the rights, property, and safety of our customers, or others. 

MailChimp Newsletter Sign-Up

We use MailChimp as our marketing automation platform. By clicking to submit your information via our newsletter form, you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their privacy policy and terms of use.

Data Retention

We retain your personal information only for as long as necessary to provide you with our services and as described in this Privacy Policy. However, we may also be required to retain this information to comply with our legal and regulatory obligations, to resolve disputes, and to enforce agreements. We generally keep customer data for 4 years.

Transfers of Personal Information Outside the European Union (EU)

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, we may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If we am deemed to transfer information about you outside of the EU, we rely on Privacy Shield as the legal basis for the transfer, as Google Cloud is Privacy Shield certified. 

Your Rights

If you reside in certain territories, including the EU, you have a number of rights in relation to your personal information. While some of these rights apply generally, certain rights apply only in certain limited cases. We describe these rights below:

  • Access. You may have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
  • Change, restrict, delete. You may also have rights to change, restrict our use of, or delete your personal information. Absent exceptional circumstances (like where we are required to store data for legal reasons), we will generally delete your personal information upon request.
  • Objection. You can object to (i) our processing of some of your information, based on our legitimate interests, and (ii) receiving marketing messages from us after providing your express consent to receive them. In such cases, we will delete your personal information unless we have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.
  • Complaints. If you reside in the EU and wish to raise a concern about our use of your information (and without prejudice to any other rights you may have), you have the right to do so with your local data protection authority.​

How to Contact Us

For purposes of EU data protection law, Tess Snyder, as principal of Vintage Undercover am the data controller of your personal information. If you have any questions or concerns, you may contact Theresa via email at tess@vintageundercover.com or via telephone at (440) 644-4998.​